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Contact Us

Our Locations & Hours

Shreveport

2120 W Bert Kouns Industrial Loop

Suite A 

Shreveport, La 71118

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Monday- Friday: 8:15am - 5:15pm

Saturday-Sunday: Closed

Mansfield

907 Polk street

Mansfield, La 71052

Bossier

2120 Airline Dr.

Bossier City, La 71111

Stonewall

149 Stonecreek Dr.

Stonewall, La 71078

Please contact the following to be directed to the respected location:

Tel: (318) 688-3350

Fax: (318) 300-4439

All Medicaid recipients who are NOT covered under a managed care plan should contact Southeastrans to schedule a ride.

Southeastrans may be reached at 1-855-325-7626.

Medicaid recipients who ARE covered under a managed care plan should contact the call centers as follows:

Aetna Better Health: 1-877-917-4150

Healthy Blue: 1-866-430-1101

AmeriHealth Caritas: 1-888-913-0364

Louisiana Healthcare Connections: 1-855-369-3723

United Healthcare Community Plan: 1-866-726-1472

ELIGIBILITY: All Medicaid recipients with full benefits except some who have Medicaid and Medicare.

Contact our QA team at feedback@casseusa.com